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Guest messaging

Good conversations.
Better stays.

Give guest communication a home of its own. A unified inbox keeps conversations close to the people managing the experience.

See it with your team
Nordic Fjord Product preview
WORKSPACE

Guest inbox

September 2026
EWEmma WilsonArrival tomorrow
TBThomas BergThank you!
SLSofia LarsenBreakfast options

Hi! We’re looking forward to our stay. Is it possible to arrive at 15:00?

Of course, Emma. Your cabin will be ready. We look forward to welcoming you!

Your conversation, all together.
A dedicated unified inbox

Illustrative product preview with sample data.

Less friction.
More flow.

Purposeful tools for the way your team actually works.

01

A dedicated unified inbox

02

Conversations in one workspace

03

Guest context close to your team

FROM OVERVIEW TO EVERYDAY

STEP #01

Open your shared inbox

STEP #02

Find the guest conversation

STEP #03

Reply with the context you need

A CLOSER LOOK

Guest messaging

More questions & answers

What is a unified guest inbox?

A unified guest inbox gives the team one workspace for guest conversations. In Bokable, the inbox sits alongside the other booking and property tools, helping staff find a conversation and respond with the context they need. It is designed for the people who handle guest questions during the working day.

What should we review before moving guest communication?

List the communication channels your guests currently use, who answers them and how your team hands over conversations. Review the supported connections and access requirements during setup. This helps establish a clear workflow instead of assuming that every communication channel is already connected.

Good stays start behind the scenes.

Make room for
what matters.

Let’s meet Bokable